RISK ROUNDUP—Our current situation on March 20, 2020, sounds like the tag line from a movie trailer, “In a world that’s changing like never before…”
We at American Risk Managers are among the many companies that are facing new challenges due to the COVID-19 crisis, public responses to the virus and changing governmental guidelines.
Our staff was asked to share some of their personal and professional reactions, how the situation is impacting them and how they are coping and finding inspiration.
The Quarantine and I
After weeks of being careful to avoid the American flu, I was told to quarantine myself to avoid the Chinese flu.
On Monday, March 16, my wife and I and a dog named Tinker began a stay-at-home quarantine as a safeguard against the new virus.
Since I am a consulting Risk Manager, I took my cellphone and set up a temporary office in my man cave.
I called the office and all the clients I expected to have contact with and gave them my cell number with which to contact me.
The office sent me the files they thought I would need and I was set to cope with the requirements of the national emergency.
It all went well initially. Later, the glitches began to appear when the business began to spill over on the house phone. This resulted in my bride of many years (nearly 64 years!) having to run down a flight of stairs to tell me I was wanted on the house phone.
This proved satisfactory from my standpoint. However, being the observant and attentive husband I am, I didn’t think it would last.
Sure enough, at noon, the up and downstairs hike became a yell from the top of the stairs.
All of this has worked reasonably well… Sue and I are still speaking. The clients understand. And Tinker hasn’t bit me. But, the yell has now started to sound like a scream.
Oh well, maybe this will soon be over and I can get back to my comfortably cluttered office and leave this meticulously clean house to Sue and Tinker.
Walter, Sue And Tinker Are Shown Quarantined At Home In A Photo Taken From A Safe Social Distance. Tinker Is Even Giving The Stink-eye To A Neighbor Dog That’s Getting Too Close.
We Will Overcome
This is a hard time we are facing as a nation. I know through the love of God and working with each other this is something we WILL OVERCOME.
As an individual with a heart and lung condition, I am taking the social distancing very serious. I know that keeping yourself from others can be hard, especially if you are a people person. But it is part of what we need to be practicing at this time.
This is a good time for reflection and studying God’s word. The last few days have been wonderful weather and it has been nice to sit outside in the evenings and just enjoy the fresh air.
Take this time to relax, enjoy your family and seek the Lord. Please, when you are making decisions about what to do for the day, think about our elderly and those who have chronic health conditions.
“Be Anxious For Nothing, But In Everything By Prayer And Supplication, With Thanksgiving, Let Your Requests Be Made Known To God.” Philippians 4:6.
Hope in Hopelessness
During this time of quarantining and talk of curfews, it’s trying times. It’s time to kind of “check your powder and make sure it’s dry.”
Last Friday afternoon, a 10th grader got on my school bus and he said, “The strangest thing just happened. We just saw President Trump on television declaring a state of national emergency.”
I was thinking, “He’s probably exaggerating this to some degree.” Of course, later on, I got an alert on my cell phone from our school superintendent saying we were under a state of emergency and that we were suspending service.
And so, it’s going to turn out, that we will be out of school here for 3 ½ weeks. The first we could go back will be April 6, and I don’t know for sure that we’ll be able to go back then. I don’t know what the situation is.
And that’s the first topic of three I want to address here in the way this is affecting my life. First, it’s affecting my second job (after Risk Management) as a school bus driver.
Secondly, in our church, it’s become under advisement that groups of no larger than 10 people should gather together. And so, in order to stay in compliance with those guidelines, our church elders have decided that we’ll start videoing the Sunday Service. We’ve discontinued all the other services and that’s what we’re doing in our church.
And the third thing and final thing, is family. And when you get down to the basics, it’s family.
My wife, Tonya, is at home with our grandkids from two of our daughters that live next door to us. Our daughters and their spouses have other jobs they’re out doing during the week—even during this. They work in education and medicine and so they have to keep going out and fighting the good fight and we’re staying home to keep the campfires burning.
And talking about these three things, remember that three is a Biblical number—it represents divine wholeness and completeness and perfection.
As that’s what the Lord has for us. As long as we don’t lose sight of Him, and our fellow human beings, we’ll get through this. And we’ll be better on the other side than we were before we started.
The thing is… don’t lose hope. It’s during these trying times that people can see Christ in us.
Praying For Our Entire World
Since I am allergic to hand sanitizer and harsh chemicals, going out in public is a challenge, as everyone is doing what they can and are supposed to be doing to deodorize and keep everyone safe.
I’ve always been a frequent hand-washer and have trained myself not to touch my face in public, but the social distancing is taking a little getting used to. And it’s been a big struggle, of course, to find toilet tissue!
I would say my situation is nothing compared to those in quarantine.
I try not to watch too much COVID-19 coverage, as it seems to increase my anxiety. I am leaning on our Good Lord even more than usual. I know He will make good out of this somehow. Even if it’s that our world learns how to wash its hands, so that regular flu deaths drop dramatically next year.
I am listening to the birds sing, appreciating the spring colors as trees and flowers come into bloom, spending more time with God, speaking to my sister and son on the phone, looking at photos and videos of my grandchildren, taking advantage of FaceTime, and counting my blessings.
I have asked my Facebook friends to take fun photographs and post them to help uplift and inspire each other, and to give us all a break from some of the virus propaganda.
I am praying for those in quarantine, for the elderly, for those with fragile health and for persons on the front lines: nurses, doctors, truck drivers and people who work daily with the public. I am praying for my church family.
I also pray for our youth, some of whom are afraid for the future, and are missing major milestones like birthdays, proms and graduations.
I am praying for our entire world. This is a global crisis. Most everyone has grandparents, parents, siblings, friends and co-workers—somebody they can and need to pray for.
I feel that we’re in battle—as if it’s World War III.
But ALL countries are fighting together—against a killer we cannot see.
Giving up a few privileges temporarily seems a small price to pay to save the lives of our fellow man—and perhaps ourselves.
Please Take Care & Stay Safe. God Bless.
(Photo Credits: Feature Meme – Chazz H; Photo of Walter, Sue & Tinker – Chazz H; and Jesus photo – Rodolfo Clix/Pexels.)
RISK ROUNDUP—Whether you brought 2020 in with fireworks and friends or enjoyed a peaceful evening at home, it’s always exciting to greet a new year—especially a new year that’s also a new decade.
The first of the year is also a popular time to create new personal and professional goals. And if you haven’t already done so, January can also be a good time to review last year’s business successes, as well as reflect on programs and actions that were not quite so successful.
To help inspire your efforts, I asked Mr. Walter Haney of American Risk Managers to recommend a few specific areas for review, along with some ideas or tips for each topic.
Here Are 9 Ways You Can Start 2020 Off With A Bang:
1) Performance Reviews
Take some time to review the performance of your company and the goals you set at the beginning of the last physical year.
These performance reviews could include such departments as production, shipping & receiving, sales, marketing, financial, or your overall company performance. (Note: Safety is addressed in two other sections.)
Another good area to focus on could be your future goals. If you’re wanting to grow your company, you can begin now to lay the groundwork for its future expansion.
You may also want to get your managers and department heads involved, allowing them to provide updates and share new goals, past triumphs and future expectations.
TIP: Make sure to always document your goals. Studies show that writing down your goals increases the chances of completing them. This study in Forbes details several different ways that writing down your goals helps you achieve them, but you can also find numerous online statistics supporting this same subject.
2) Review Triggers For Plus & Minus Performance
Review with company management and department heads the rewards of employee overperformance and the detriments (or debits) to be applied for underperformance.
Make sure your management personnel understand that these rewards or detriments are to be applied without differential treatment to any employees.
Knowing that bonuses are available may provide an added push for some employees, while others will attempt to perform better to avoid debit situations.
Highlighting rewards and bonuses and how certain employees met and surpassed their goals can be a good incentive for others.
You’re also going to want to investigate the triggers as to why some employees didn’t meet their goals, so they can know which areas need improvement or added focus.
TIP: Make sure management takes steps to eliminate any unnecessary processes that could be holding employees back.
3) Review Your Safety Program For Strengths & Weaknesses
Mr. Walter recommends bringing in an outside Safety Consultant to review your company’s Safety Program in order to have an unbiased view of its accomplishments and needs.
You may have the best safety person in the country, but having an outside opinion—or second set of eyes—is important for the best overall results.
An outside consultant will not only bring in new ideas, they can also spot potential problems that your own personnel—who are so familiar with their surroundings—may not even be aware of. They can also offer suggestions on how to correct them.
“It might be something as simple as not cleaning floor areas that people are walking on,” Mr. Walter said. “You might hold off on watering down any areas until the third shift, when no personnel are working in that area.
“Then you can wash it down and let it completely dry before anybody goes back on that surface.”
TIP: Allow employees to offer input and safety suggestions. You can find more information and other ideas in “For Safety’s Sake: 10 Proven Programs Your Business Can Implement Today.”
4) Allow Your Safety Manager To Focus On Their Role
Start each new year with a renewed focus on safety and allow your Safety Manager ample time to promote special programs.
“Too many times, companies want to combine the Safety Manager’s job with another job,” Mr. Walter said. “They weaken both jobs when they do that.
“You don’t need somebody who is in charge of purchasing also trying to manage your Safety Program. He’ll be so busy with his purchasing job, that he’ll not be able to dedicate enough attention to safety matters.
“Safety Managers also need to go to meetings and various continued education trainings to help them do their best job.”
If you have combined roles like this within your company, consider hiring additional personnel, so your Safety Manager can focus on more important responsibilities.
You’re not really saving money by having one employee handle dual roles. Safety is an important job. Keeping employees safe and keeping losses down pays off in less accidents and claims.
“By letting your Safety Manager focus on his position, you’ll save money on your insurance costs and on all the indirect costs that are associated with losses,” Mr. Walter noted.
TIP: Keep Safety First and avoid the significant losses that occur outside of the amount of money the insurance company pays whenever you have a loss; such as lost time, medical costs, physical therapy expenses, possible retraining and increased Workers’ Compensation rates.
5) Review Your Losses With Your Risk Management Firm
An annual review of claims is just one of the parts of a solid Risk Management program.
Reviewing your loss history will tell you the areas you should be looking at and spark discussions on needed changes or improvements.
If you haven’t been working with an independent Risk Manager previously, do some research on firms in your area. Some companies (like ours) cover multiple states.
There are countless benefits to having a consultant onboard who is an expert in risk. Just like your lawyer or accountant, Risk Managers are frequently outsourced instead of being on staff.
“To manage your company’s risk programs, you have to understand them,” Mr. Walter said. “Risk Managers are trained to identify risks associated with your particular type of operation, help you eliminate them and develop customized insurance programs to best protect your company.”
They can also help you bid out your company’s insurance coverages (50% of the time keeping your current agent) and usually save you 25-35% on insurance costs. (More than enough to pay their fees.)
TIP: Using your loss runs, a Risk Manager can create a spreadsheet detailing claims by operation location, specific shifts and other differentiators. They’ll also note costly lost time accidents, so you’ll be able to spot patterns.
BONUS: Get Expert Opinions — When Necessary
Mr. Walter advises companies to bring in outside experts in some special areas, such as Safety Programs or certain types of auditing situations.
For example, he advises forensic reviews after lost business income claims. You can find more information on business income insurance needs here.
For certain types of audits, your Risk Manager will conduct their own audit to double-check for errors and accuracy. See “Top 3 Reasons Why Audits Increase Commercial Insurance Costs” for more information.
“Owners and top managers can’t be all things to everybody,” he said. “You have to do what you do best, and recognize when you need outside assistance. We’re not afraid to tell our clients to get an expert opinion.”
TIP: Always use an expert from an independent firm, not one employed by an insurance carrier. You need someone whose view is not tainted by any type of special interest.
6) Develop Corrective Actions To Strengthen Weak Areas.
After reviewing performances in each department, you’ll want to further your efforts to remedy underperformance issues.
Mr. Walter noted, “You have to know what needs to be corrected. If you know what’s wrong, you can correct it. But if you never find out what’s wrong, you have no way of correcting it.
“If there’s a problem in your Workers’ Compensation program, it needs to be identified. If you have employees that are getting injured, you have to find out what’s happening and how it’s happening.”
As far as strengthening programs, Mr. Walter said one example could be as simple as making sure all personnel adhere to company regulations when making changes to or repairing any equipment or machinery.
“If you’re working on motor equipment, adhere to “Lockout/Tagout,” he said. “You have to lock out the equipment from any type of power source and then tag it as out of operation.
“And only after the repair or service job is completed are those tags to be removed.”
Employees who work on dangerous machinery should also be advised to never try to quickly perform any action that puts their life or limbs in harm’s way.
“You can’t try to grab something quicker than a machine operates,” he noted. “You always have to completely stop the machine. And if you have to go inside the machine itself to work on it, you need to make sure it doesn’t have the ability to start up by itself.
“Lockout/Tagout (LOTO) is one of the most important procedures you’ll ever use with mechanical and manufacturing equipment. Most companies are aware of this and understand its importance. They’ve been told by OSHA.”
TIP: You can find more information and interactive training programs by visiting the OSHA (Occupational and Safety Health Administration) website or clicking here. A USDA overview on LOTO can be found here.
7) Establish Control Of The Use Of Motor Vehicles
Don’t overlook your company fleet during review time. If you haven’t done so already, you’ll definitely want to establish control of all vehicles.
Establishing control of your fleet means limiting the number of employees who are authorized to operate vehicles.
You’ll also want to limit the usage of all vehicles when employees are not on company business.
“By limiting the people who operate vehicles, you can really tone down the personnel and up the quality of the drivers, using as fleet operators only those with the best ability,” Mr. Walter said.
“For example, if you have 10 people and two vehicles, and you can get it down to the two most able drivers, you have accomplished something.
“If you don’t care and you let anybody who has a key go out there and crank your company vehicles up and drive them, then you have a problem. You’re taking unnecessary chances.”
TIP: Mr. Walter said two drivers will also take better care of the vehicles—and keep them cleaner—than 10 drivers will.
8) Vehicle Maintenance & Records Update
Your company’s fleet vehicles should be serviced on a regular basis, with a review of maintenance issues conducted annually.
You should also make sure your vehicle list is up to date for your insurance company, with all purchased vehicles being added, and any sold or surplus vehicles taken off of your insurance coverage.
Regarding maintenance, Mr. Walter recommends using an outside company that specializes in automobile service to work on your company’s vehicles.
“Maintenance of any equipment is important,” he noted. “And it should only be done by a specialist who does that type of work. You need to let an auto maintenance company service your fleet vehicles and then return them to you.”
He noted that it’s not a good idea to ask an employee that’s already worked a full day to work on vehicle maintenance after their regular shift.
“They’re ready to go home and you’re not going to get as much effort out of them,” he said. “This type of situation can create a safety hazard.”
TIP: Fleet drivers can and should perform pre-trip vehicle reviews, such as checking oil, cooling levels, belts, tires, batteries, etc. You can visit OSHA publications for helpful checklists.
9) Emphasize Sales & Production Control
Another important aspect of your company is planning and scheduling, and you’ll want to incorporate some type of forecasting review with your sales and production departments.
“It’s important to have sales and production as part of your overall reviews, meetings and goals,” Mr. Walter said.
“You need to establish your production to meet your sales goals, so you don’t have an overrun of materials or manufactured items. Having an overrun can limit or reduce the value of your products.”
Determine the amount of product you’re trying to sell ahead of time and then set up your production lines to match. This allows the entire process to flow forward naturally, without the overproduction of product.
TIP: Establishing precise production schedules also helps to avoid extra overtime, which can be costly and dangerous. Excess overtime can lead to inattention and is also likely to drive up losses. Plus, people who are tired just aren’t as productive.
Good Luck In 2020!
We hope these ideas and tips will help you consider several reviews and followup plans to implement at your company.
Regular reviews also help to improve management efficiency.
And better management always lessens the risks for any business.
Discuss These Reviews Further With Mr. Walter By Calling (800) 548-0117.
(Photo Credit: Nick Kwan/Pexels)
RISK EDUCATION—Every business owner knows they need insurance. But many business owners don’t realize the importance of utilizing a Risk Manager to help navigate the insurance marketplace for the best coverages, individualized programs and competitive prices.
One of the most frequently asked questions about Risk Managers is “How are you any different than my insurance agent?”
I’ve asked American Risk Managers Vice President Jessica Spears to answer that question for our readers.
Here are some of the many ways that Risk Managers differ from insurance agents:
- Insurance agents receive compensation from insurance companies. As Independent Risk Managers, we receive no compensation from insurance companies.
- An insurance agent’s compensation is based off of a percentage of your company’s premium. Our compensation is a straight fee that is always covered by your savings.
- Our only loyalty is to our client. We have no preference as to who you choose as your agent or insurance company.
- We draw up Bid Specifications specific to your company from which all insurance bids are based. This way, you have a true apples-to-apples comparison on all of the bids.
- An agents’ responsibility is to their company and the insurance companies. Our only point of loyalty is to our clients.
We believe that everyone knows the business they are in better than anyone else. If you are in the retail business, you know retail. If you are in the manufacturing business, you know manufacturing.
We are in the Risk Management business and we know insurance.
That is why we believe it is important to have someone like us — someone who sits on your side of the desk — to help you understand your exposures and the coverages you need.
We also know how to read the insurance policies to ensure all your risks and exposures are covered.
Talk To Ms. Jessica About More Risk Management Benefits By Calling (800) 548-0117.
(Photo Credit: Christina Morillo/Pexels.)
RISK ROUNDUP—In celebration of this Thanksgiving, I’ve asked our chief financial officer, Mr. Wally Haney, to share a special message with our readers.
Besides being a Risk Manager for 34 years, Mr. Wally also serves as a minister to all mankind.
At the top of his Thanksgiving list is family.
“Thanksgiving should be more about family and being thankful for having your loved ones close,” he said. “And it’s about being able to pour into them what you’ve learned about God’s love.
“From Abraham on down, the Lord has poured into His people. And they have then poured into their families. And then those families have passed their blessings, knowledge and love on down into their families. It’s like a flow.”
Mr. Wally likes the timing of the Thanksgiving season, most especially what it leads up to.
“After October, I love the way that November brings us to a season of Thanksgiving and everything that represents,” he said. “And then going into December, it just keeps getting better.
“It’s like an orchestra. It starts out real slow and then builds to that great big final whoopee — Christmas and the celebration of Christ’s birth.”
But, Mr. Wally also believes we’re called to be at that big whoopee moment every day of the year. Because we never know, with the people that we encounter, what’s going on in their lives.
“We need to share about Jesus and the message of His birth,” he said. “It’s a message about hope and second chances. And divine intervention. We seem to have gotten away from family and Christ-centered living. And we need to refocus.”
He notes that all the heavy lifting, all the big jobs concerning salvation, have already been done — by Jesus and His sacrifice on the cross.
“The battle has already been won,” he said. “We don’t have to do anything. It’s already done and accomplished. All we have to do is walk in it and stand in it. For not only ourselves, but everybody else we come in contact with.”
Understanding God’s Love Through Our Own Families
Mr. Wally noted that God’s unconditional love for us, and His great gift of sending His Son as our Saviour, becomes even more meaningful when a parent considers how much they love their own children and grandchildren.
“You love your kids with everything in you,” he said. “And one of the reasons that you have kids is to understand the price that the Lord paid when He laid His Son on the cross.
“You just can’t imagine doing that for anybody, much less a whole bunch of folks that don’t even like you.”
He said you don’t love your grandchildren any more than you love your own children, but there’s a difference.
“The only thing I can relate it back to is, in a kind of semi-sort of way, it’s like the way the Lord loves us,” he said.
“With your kids, you love them more than anything. But you can see your own failures and inadequacies as a parent — in that you raised them and see yourself in them.
“But, for your grandkids, you don’t see any of that. It’s just pure, unadulterated love. Mushy love. Unconditional. And that’s how God loves us times a million. More than words could ever say.”
“He sacrificed His Son for us and we can’t even comprehend it. We can’t understand the truth of how much He really loves us.”
Mr. Wally & Ms. Tonya Haney And Their Grandchildren.
A God Of Second Chances
Mr. Wally believes that you only get one time to make a first impression, but every new day offers an opportunity to give a new impression.
“The Lord blesses us, he said. “And he doesn’t bless us for us to keep it. He blesses us to sow into the world. Into other people.”
“People need to know that God is a God of second and third chances. And He never even remembers what He’s forgiven us for, unless we bring it back up. To Him, it’s as far from His thoughts as the east from the west.”
Unfortunately, many people have not heard the message of God’s goodness and they don’t give Him a chance to work in their lives.
“Some people are afraid that they can never live up to what God’s done for them,” he said. “And that’s true. You can’t. But you don’t have to.
“All you have to know is who He is and who you are. And not just believe in Him, but receive Him. Know that you belong to Him. And when you mess up, all you have to do is get up and dust yourself off. And say, ‘I messed up.’ And He’ll say, ‘That’s okay, come on. We’re still walking.'”
“But we want to beat ourselves up. Or beat other people up and say, ‘You sorry Rascal.’ Well, we’re all sorry Rascals. Except the only thing we’re worthy of is through Him — and He paid for that.
“Please understand, there is no condemnation for those who are in Christ Jesus. There’s nothing you can do to make Jesus love you any more or any less than He does right now. You can’t go above the top. He already has you at the top.”
God’s Mercies Are New Every Day
Some of the things Mr. Wally has learned about gratitude and being thankful for God’s new mercies every day is to be aware of each moment and each breath.
“In this life that we live, there aren’t any guarantees,” he said. “We live each year, day by day, and you just have to be thankful, in this moment, for what the Lord has given you. Be thankful He’s given you breath. As long as there is breath in your lungs, it’s not too late to repent and seek Him.”
Mr. Wally remarked on how a moment’s time, the space of a single breath, changed the future of the thief who was hanging on the cross beside Jesus at Golgotha.
“That thief is in paradise with Him today, because he asked Jesus to save him,” he said. “The other thief who was on the other side is not.
“It was in the Lord’s authority to grant that person mercy. And that’s what He wants to do for all of us. He’s already paid the price. All we have to do is receive it.”
Mr. Wally explained that anyone reading this post can be saved today, right now. “You just need to believe that Jesus is the Son of the Most High, that He was born of a virgin birth, that He died and was raised again from the dead, and that He lives today,” he said.
First Spiritual Steps
Mr. Wally was asked about the beginning of his journey of faith and how he first learned to maintain his attitude of gratitude.
“I can contribute it back to when I was in the fourth grade and went to the First Baptist Church’s Vacation Bible School,” he said. “That’s when I received Christ.
“Since then I have always felt like I was special. Not special, like above anybody, but special in WHOSE I was. In that I belonged to Christ.”
“I didn’t always act like it. I didn’t always show it, but I knew I was different,” he said. “And I think that if you know the Lord, the Holy Spirit is in you.”
He was also asked to share about his prayer life, such as does he pray in the morning, at night, or all throughout the day?
“”It depends on what’s going on,” he said. “With my second job as a school bus driver, I certainly pray every day when I get on the bus and am starting down the hill. I say a prayer over the bus and over my kids and over the rest of the buses.”
(You can read more about Mr. Wally’s school bus ministry by clicking here.)
A Powerful Prison Ministry
Talking about Thanksgiving, being grateful and serving others in a Godly way, brings up another subject close to Mr. Wally’s heart.
Each fall, he and several other ministers and community leaders go inside prison walls to help save souls in an Aged and Infirmed Facility as part of an international prison ministry, known as Kairos.
He noted that his life has been changed by being involved with the special ministry and the prisoners he’s met who live out their lives behind bars.
Mr. Wally explained that being “a good ole boy” from the south, he used to have certain notions. (Note: He explained that good ole boys aren’t too bad. They’re not this and they’re not that. But they always come to help you when you call.)
“Well, good ole boys can have ideas in their heads that aren’t necessarily right, just because they’ve always been there,” he said.
“I used to be a big supporter of capital punishment. I believed if someone did the crime, they should be put down. Executed. And the sooner the better.”
After watching a televised video of the hanging of a world-renowned terrorist, his views changed dramatically.
“I don’t remember if it was when I was sitting there watching it or later that night when I went to sleep,” he said. “But I felt as if I could hear him say, when he stepped into hell, ‘They have lied to me, they have lied to me, they have lied to me.’
“He was screaming that they’d lied to him about what he’d see and experience after death. And that none of what he’d been told was true.
“Well, hell is going to be hot and it’s going to be bad. It’s going to be worse than anything you or I can imagine. And I have a pretty vivid imagination.”
Mr. Wally said the experience of envisioning the man’s horrible fate brought tears to his eyes.
“As bad as he was, and all the horrible things he’d done, I still didn’t want to see him suffer,” he said. “And the Lord impressed upon me that He hadn’t wanted that, either.
“I haven’t had any family members that have been murdered or experienced anything else as horrific, so I’m just talking from a good ole boy’s point of view.
“But I believe, as long as they’re on death row, these men and women have an opportunity for somebody to come in and tell them about Jesus. As long as there’s breath in their lungs, there’s an opportunity for salvation.”
(So, if you’re reading this, realize you can change your life today, right now, this minute, too.)
There But For The Grace Of God
Besides helping people in need and putting God first in their lives, good ole boys are also known for getting into some hijinks a time or two during their youth. Mr. Wally was no exception.
He said he also used to have some anger issues surrounding college football, which is another family Thanksgiving tradition for many. He took his troubles to the Lord, and after skipping attending or even watching games for several years, got a handle on his anger.
“These are 18, 19, and 20-year old college kids playing football,” he said. “If you can’t watch a game without getting ticked off, then you don’t need to watch.”
Some other past problems also haunted him. And before he had the strong relationship with God that he has today, Mr. Wally came to a point in his life where he wondered, “If this is all there is to this, I really don’t want this.”
He said he took a step closer to the edge and thought, “You know what, this world would probably be a whole lot better off if I wasn’t here.”
And then he took another step closer and thought, “You know what, I’d probably be better off to just go ahead and do this thing right now.”
And that’s when he told God he couldn’t live like that anymore. And God healed his heart and soul in one moment and turned his life around.
“When that happens, you just start kind of growing more into what he has for you as life comes about,” he said.
When Mr. Wally shares his previous darker experiences with the prisoners during Kairos, they’re always impressed that he could mess up, be forgiven, get a fresh start, and even inspire others.
“They’d say, ‘You did that? Then I guess there is hope for us,'” he said.
But… Mr. Wally noted that he didn’t want to share his past blunders or even go inside the prison walls, until he was instructed to do so by his Good Lord.
Kairos Volunteers Go Behind Prison Bars To Meet The Men Inside, With An Emphasis On “Listen, Listen. Love, Love.”
“I participated in different ways until the third year,” he said. “Then the Holy Spirit told me to go inside. And at first, I felt too ashamed to tell my story. But God told me He wanted me to.
“He always makes good from bad and this was a prime example. And after I’d told the story, it was like somebody had lifted a weight off of me. And the next time I told the story, I gave more details.
“God used me and my past mistakes and He got all the glory of it. After I participated and went inside, I was hooked. It’s just a great thing when you are doing what you know the Lord wants you to do.”
Mr. Wally has now participated in a dozen Kairos in 13 years, only missing the year when he had a heart attack. (You can read about that experience here.)
“I’m an old vet now. And I’ve found out through the years that I have more in common with those men inside there than I do 90 percent of the people out here,” he said. “Because they’re a lot like me. I could have been there just as easily.”
(Yes, there but for the Grace of God go us all. But thankfully, our Lord takes our messes and makes messages out of them. He can do it for you, too.)
72 Intensive Hours Over One Weekend
Mr. Wally noted that this year’s Kairos was a great success. “The Lord was greatly glorified,” he said.
By this point, I’d become extremely curious about how the entire process works, so I asked for a sample breakdown.
Mr. Wally said that, over the course of one weekend, the prisoners are given a series of approximately a dozen different messages, as well as other activities — all Holy Spirit led. He said the Holy Spirit also decides, through the group leader, who will give each particular message.
But he noted that the prep time includes six months of hard work, with 35 hours of intense meetings.
“It takes a team of people from outside to put on this event,” he said. “And during the process of all these meetings, we bond. We become as close as family.
“And then we go inside and we bond with all the prisoners, too. When it’s over, the 25 of us who participated from outside and the 25 prisoners who participated from inside have all bonded. We basically have 50 new brothers.”
Mr. Wally said the first contact is made on a Thursday afternoon, when the volunteers go in for two or three hours, just to meet the prisoners and share a cup of coffee.
“They come in like lifelong prisoners who’ve been locked up,” he said. “And you just can’t imagine it, you have to experience it. As they enter, you think, ‘This is a lost cause. There is no hope for these people. They’re gone.’
“But on Sunday afternoon, after they’ve been through a 72-hour crash course of the Holy Spirit, and the Lord intervening in their lives, you see years removed off their face.
“Instead of them running around with their walls built up and a scowl on their faces, all cautious and withdrawn, you see little kids that have tears running down their faces, with smiles and happy expressions.”
Mr. Wally said that during last year’s program, one gentleman stood up during the “open mic” session and explained that there had never been anyone in his entire life who’d ever told him they loved him before Kairos.
“His mama had never told him she loved him,” Mr. Wally said. “He’d never had a girlfriend who told him that. Nobody had ever told him they loved him until we told him we loved him and he heard about how much God loves him.”
During the special weekend, the prisoners become visible to themselves and others as God sees them. Their inner child comes back out. And they’re given the opportunity to take advantage of what Mr. Wally has noted before, “If you have breath, it’s never too late.”
Outside Participation In Kairos
For persons interested in participating in prison ministry efforts, Mr. Wally said there are opportunities to contribute financially, come to the involved churches and help to prepare meals, or donate funds for meal tickets.
Church youth also get involved, creating placemats for the prisoners.
“One thing the men really love,” he noted, “is these placemats from kids who’ve drawn on them in crayon. The kids can’t put their entire name on them, but they can put their first name and their age.
“So, one prisoner might get a placemat from ‘Bryan, age 5.’ And because the Holy Spirit is involved, the guy who gets it might just happen to have a grandson named Bryan.
“Or it’s another non-coincidence like that. (A God thing.) The prisoners never actually eat on the placemats. They fold them up, put them in their shirts and take them back to their bunk.”
Continuing Education (& Enlightenment)
I asked Mr. Wally if he ever gets to see any of the Kairos graduates again. He said prisoners can only attend one Kairos program, but special meetings are held in the prison chapel once a month. During that time, there’s an opportunity to reconnect and continue the relationships that were created.
“We see some of them again, but not all,” he explained. “There are about 300 serving time in this facility, which is dedicated to older and ill prisoners. Some of the sick ones will get better and transfer out to another prison. But a lot of them, the only way they’ll ever leave is feet first.”
I asked if any of the men were able to keep their new child-like faith and hopeful spirits.
He said some do and some don’t. He said a few return to the way they were before Kairos, as life is harsh inside prison walls.
He noted, “You just can’t imagine taking a dog and locking it up for 30 years and how rabid and mean that dog would be. Yet, these are people that they’ve done that to.
“So, some of them never come back to the meetings, but most of them do. And that’s the way it is in life. You can’t make anybody receive or participate. All you can do is let them have an encounter or an experience with the Lord. It’s their responsibility to continue that further.”
There’s an extremely large yard outside of the Aged & Infirmed Facility, surrounded by fences, barbed wire and guard towers. There are picnic tables, basketball goals and a large track, where the men walk in laps.
Most of the prisoners spend a lot of their day outside. And sometimes, they get a little extra reminder of how much God loves them.
You see, every weekday, as Mr. Wally picks up his school bus and drops it back off, his route takes him behind the prison. As he drives by, he always blows the horn. The men know it’s his bus and him saying “Hello.” The little beeps can be translated into “I haven’t forgotten you. God will never forget you. He loves you.”
The Way You Treat People Is Important
Returning to the subject of Thanksgiving and “giving thanks,” Mr. Wally and I discussed the importance of being grateful every day. Not just once a year on Thanksgiving. And not just on Sunday mornings for church.
I’d also heard that being grateful can create even more abundance in your life and I asked Mr. Wally his view on this thought. He said he feels that when you regularly count your blessings, you become more aware of them.
“God will give you 100 times more than whatever you give Him,” he said. “He always does. And He has so much better in mind for us than we could ever think of.”
Regarding God’s purpose for putting us here, Mr. Wally said we’re here to share the message of our creator’s love, and blessings, and to serve others.
“We’re to be His servants,” he said. “We’re to be His hands and feet.”
He also emphasized that how we treat others is a crucial component of the message and its influence.
“You’re supposed to treat the least and the lost as you would the President of the United States. If the President came in, would you just say, ‘Yeah, well, Trump is going to be in town today, I’m probably not going to see him.’ No.”
“As you excited as you are to see the highest official in the U.S., you should be that way with your fellow brothers and sisters you see every day. But we don’t put value on some people. We take them for granted. And we don’t make a difference. It’s our responsibility to make a difference.”
He also acknowledged that everyone has good and bad days, but Christians are called to be overcomers.
“Like anybody else, I also have bad days,” he said. “But what you have to realize and work on is — every bad day is an opportunity that you miss to make a first or new impression on somebody.
“Even if someone has been around you all their life, you are still supposed to know, that when they see you, they’re going to see Christ (in you.)”
He noted that persons who profess to be Christians, but who act in non-Christlike ways, could be the reason some people are actually turned away.
“We don’t have an option in being good examples,” he noted. “We’re not physically nailed to the cross, but when you accept Him, you know the price He paid. And the very least you can do is everything else.”
“For the rest of your life, everything you ever do or say reflects back on Him. What you owe Him is everything.
“And you want everyone to be able to tell that you really love Jesus. And that you’re a Christian. You want people to be able to identify without knowing who you are — WHOSE you are.”
Getting To Know God
I asked Mr. Wally when his faith began to grow even stronger.
“It was probably 25 or 26 years ago,” he said. “I believe I had a type of ‘fire insurance’ in fourth grade, when I accepted Christ. But I was not a Yosemite Sam. I was not a rooting-tooting, gun-toting, Christian warrior.
“I believe if I’d died, I would have gone to Heaven. But I was not the effective Christian that we’re all called to be. We’re all called to stand up for the less fortunate and do the things we’re supposed to do.”
One of the things that Mr. Wally said Christians are called to do is — when they get knocked down, they can’t stay down. They have to get back up.
“You’re going to get knocked down, that’s part of it,” he said. “But you have to get up. Then, once you are able to get up, you have to help others get up. And that’s the whole thing — getting up and helping others get up.”
“Another thing is, when you’re in the Army of God, you don’t stand still. You have to keep moving forward day by day. It’s not any great difficulty, you just have to know that you can’t stand still.”
He explained that you can ask for help and God will help you.
“He not only helps you, He does it all,” Mr. Wally said. “But he wants a willing vessel. He wants to be your buddy. Like your little buddies in first or second grade, He just wants a relationship.
“It’s like I saw Tommy over there, and I want to be his friend. But I didn’t want to talk to him. We’re never going to be friends, if I don’t talk to Tommy or he doesn’t talk to me.
“The way you become friends is to get to know somebody. You interact and talk with them.”
Listening For His Voice
Mr. Wally noted that even though God is the maker of the universe and knows all and did all, He still wants a relationship with each and every one of us.
“The same way you have relationships with human beings, you can have a relationship with Him,” he said. “You talk to Him and you listen to Him.
“Listening is the key. A lot of people talk to Him, but most people don’t listen to Him. He’s talking all the time; we’re just not listening.”
Sometimes, we may not be listening because we’re so busy and rushed. Other times, we just may not believe that God would want to speak to us.
“You may think, ‘That can’t be Him talking to me.’ But everybody has heard Him at one time or another,” he said. “Because when you’re standing there and going to do something you know is wrong, you can’t tell me you haven’t heard a little voice say, ‘Don’t do that.’ Everybody has heard that voice.”
Mr. Wally stressed that it’s important to be receptive and listen for God’s voice.
“He talks to everybody. You just need to get to the place where you can hear Him above all the other stuff. He talks to me all the time.” He laughed, then continued, “But, a lot of stuff, I don’t want to hear.”
Mr. Wally said an older Christian man once told him he could almost guarantee when God is wanting you to do something, because it’s whatever you don’t want to do. Because He’s breaking your pride.
“It’s not always like that,” he said. “Sometimes, when He’s talking, it IS stuff I want to do. But a lot of times, it’s what I don’t want to do. I’ll want to do this or that. And He’s like, ‘No, you’re not going to do that. You’re going to go here and do this.'”
Mr. Wally said that one of the ways God made it easier for him to understand His messages was by putting them into a language he could understand. He said years ago, he’d had a harder time relating to people than he does now.
“I’d get upset with somebody,” he said. “And I’d have it reasoned out that I can act this way or say that in retaliation. But I could hear God say, ‘No, you’re not going to do that. You’re going to treat them like you would if they were one of your children.’
“And I’d say, ‘Awwwwww. I’m not going to do that, either.’ And God would persist and say, ‘Yes, you are.’
“When you’re focused on treating people the way you’d want your own child treated, it becomes easier to show kindness to people and it becomes a lot easier to behave better.”
Mr. Wally noted that everybody messes up sometimes, but needs to keep in mind how they’d respond to their own child in a similar situation
“You wouldn’t be as hard on them,” he said. “Even if you’ve told them to do it five times and they haven’t done it. And there’s no excuse. The Lord is going to remind you, ‘Well, you’re the one who needs to work on it.'”
Sometimes, Mr. Wally said the Good Lord will double-down with an even stronger message.
“He’ll say, ‘Why don’t you just treat them like you do your grandkids?’ And then it’s kind of ‘Katy, bar the door.”
I had to laugh at Mr. Wally’s “God tone of voice.” I’ve heard others describe how God talks to them and it’s precious to me to hear any translation.
“God wants to speak with everybody,” he said. “He wants to talk to you, because He wants to relate to you, so that you can be the best of friends.”
“He would be better friends with me, too, if I’d let him. I still hold some stuff inside. I don’t mean to, but I just do. That’s part of the human condition. We’re all that way to some degree.
“It’s part of the daily struggle of releasing and being completely open to let Him come in and pick and choose what needs to come out of us and what we need to let in. That’s what He wants to do. We hold Him back.”
Mr. Wally said God’s work with him is perfect on God’s side, but can be messed up before its final completion via his own responses.
“If I’d quit trying to help Him and listen to Him more, I’d be better off,” he said. “When I let Him do something, and I do it through Him, it’s always successful. Because it’s Him getting the glory.
“The only thing unique about me is my DNA. And that came from Him. So, there’s really not anything original about me at all.”
How We See Each Other
Mr. Wally said that when we look at each other, we imagine the worst. But God looks at us and imagines the best. And that no matter where we really are in the process of growing and learning, He sees us in our finished state.
He said it’s strange how life works out. He remembers how he felt in school about the bus drivers, custodians and lunch room ladies.
“I didn’t look down on them, but I didn’t hold them in as high a regard as I should have,” he said. “I didn’t realize the responsibility they have.
“Whereas, at this point, if somebody had told me 25 years ago that I would be where I am today, working at the school, I would have laughed hard. I would have thought, ‘There’s no way that could happen.'”
Mr. Wally feels blessed that God has given him the opportunity to minister to his bus riders.
“Anytime you’re interacting with the students, you’re sowing into them, as well as everybody else you come into contact with,” he said. “What’s in you is what’s flowing out to other people. And whether it’s positive or negative depends on you.”
Mr. Wally said he’s picked up little children from manufactured homes where the grass has grown up over the windows.
“You could smell the students when they started up the bus stairs, because they hadn’t bathed in a week,” he said. “Their moms and dads were nowhere to be seen. There are some horrible situations.
“But you can kind of smile at them and say a kind word to them and they’ll have a smile come on their face. Like, there is hope. There is love in this world. You just have to look for it.”
In conclusion, I asked Mr. Wally if we could practice daily gratitude and have everyday be like Thanksgiving.
“Well, every day IS Thanksgiving,” he said. “It’s whether you realize it or not that’s important. You have to know your purpose. The purpose of your life. Why do you exist? And the answer to that is to receive love and to give love.”
So, some the things we’ve learned from Mr. Wally in this article are:
- Love your family and keep them first;
- Pass down an appreciation of blessings;
- Live each day for Christ and be a good example;
- Know that the next moment is not given; and
- Realize there’s always a chance to accept the Lord’s love.
Let’s follow these guidelines. Let’s strive to fulfill our purpose of receiving and giving love. And if we do that every day, then every day CAN be Thanksgiving.
Best Wishes For A Happy Thanksgiving To You & Your Family From Our American Risk Managers Family.
(Photo Credits: Feature – Chazz H; Prisoner – Donald Tong/Pexels; 3 Crosses – Pixabay; and Placemats – Unknown Children Volunteers.)
RISK EDUCATION—American Risk Managers is proud to offer FREE Cost Benefit Surveys to prospective clients.
These no-obligation free surveys provide an opportunity for you to see the value in Independent Risk Management Consulting, as well as the insurance savings you can expect.
Want to know what happens after you click that “FREE Cost Benefit Survey” button?
I asked one of our Risk Managers, Mr. Walter Haney, Sr., to walk us through the process.
Gathering & Examining Information
For the first step, American Risk Managers will contact your company’s management (or you) to arrange a look at your company’s current insurance file.
“And if you have a loss run file (claims), we’ll also look at that and review any losses you might have,” Mr. Walter said.
One or two of our Risk Managers will also make a brief on-site visit and meet with management.
“We’ll discuss any future plans you may have and if there’s going to be an increase in activity or in buying of equipment or material,” he said.
After determining exactly what you have insured, our Risk Managers will look at the insurance rates you are paying, as well as the other assets that make up the financial charges for your insurance policies.
“We will then establish the rates you should be paying and the amount of coverage needed,” he said. “We’ll also check to see if your current coverage is sufficient from what we’ve seen in person or according to the materials you’ve provided.”
When these tasks are completed, our Risk Managers will know:
- What you should be paying;
- What you are paying; and
- What limits you should have.
You’ll also learn what saving you can expect, if you choose to move ahead.
“And we’ll explain how we can create a unique program to fully conform your insurance policies with the loss potential your business is operating with,” he noted.
Reviewing Your Survey & Savings
Besides learning about your savings potential, you’ll also be provided with the amount of fees you can expect from American Risk Managers.
“If there’s anything else that would involve any extra expenditures on your part, we’ll let you know that then, too,” Mr. Walter said. “Although there normally isn’t.
“That’s the Cost Benefit Survey for you.”
With your survey in hand, you’ll have an opportunity to review the findings and your possible next moves.
“You and your management team are then able to make up your mind,” he said. “You can discuss, ‘Okay, are the savings enough or are the coverage corrections needed important enough for us to go through this?’
“If it’s not, then don’t do it.”
In rare instances after the survey process, Mr. Walter said he’s found that a company’s current rates are good and its current limits are good.
“If that’s true for your company, we’ll tell you that, too,” he said. “We’re not going into a situation where there’s no potential for savings or beneficial and needed coverage improvements.”
What If We Still Need Help?
Upon finding their rates and limits are good, some companies still choose to take advantage of Risk Management expertise in other areas.
“If you want us to come and set up your insurance program for you and bid out your insurance for you, we’ll do that,” he said.
Our Risk Managers can also help your company set up its Workers’ Compensation program to streamline processes and obtain more savings.
Mr. Walter stressed that helping companies, and offering advice and advocacy, has always been American Risk Managers’ core mission.
“Anytime that you’re buying insurance or dealing with us in relation to your insurance program,” he said, “we want you to fully understand what you’re doing and any potential gains or losses that are involved.
“That’s it. It’s rather simple. But it’s awfully important to you.”
What About Savings?
If your company has not used a Risk Management Service before, you can normally expect to save anywhere from 25-35% of your present premium.
(See some sample savings here.)
How Long Is The Process?
The FREE Cost Benefit Survey is not a very long process.
“It depends on how much information you have,” he said. “But we’re usually able to turn it around for you within a couple of weeks.”
Tell Me More About This Information You Need
The data needed for your FREE Cost Benefit Survey includes your current insurance policies and your loss files.
“From your insurance file, we’ll be able to determine what vehicles you have, the types of buildings that you’re insuring and the contents of those buildings,” Mr. Walter said.
“We get a considerable amount of information out of those insurance policies. More than just a rate. More than just a premium.”
He added that the loss run files also provide significant information.
‘If you have losses, we’ll be able to determine the type of losses that you’re having,” he said.
“And if you’re having a whole series of medium-level losses, it will tell us whether or not you should consider some sort of a deductible program, where you can receive credit on your premium.”
If your company has a chance of receiving valuable credits, our Risk Managers will suggest a program involving that option.
“But we want to be sure that you’re not going to get into anything that’s going to cost you extra money,” he said. “We won’t let you go into a trap situation.”
Please Explain A Trap Situation
Mr. Walter said one circumstance that could turn into a possible trap-like scenario involves deductibles, where clients agree to pay for a certain portion of claims.
“If the potential deductibles are not high enough for a meaningful credit on your premium,” he said, “or even if they’re high enough, but our research shows a tendency to have claims where you would have to pay out significant dollars in the claim area, then we’re going to advise you against that.”
What About The On-Site Visit?
As part of the survey process, our Risk Managers usually pay a brief visit to your company.
“But we don’t have to do that,” Mr. Walter noted. “We can do the free survey with a mailing of all this information to our office.
“Or, if you’re agreeable, we could come to your office, do a light walk around and look at any property you have readily available.
“Obviously, we’re not going to get into an in-depth review of your exposures until you sign a contract.”
How Long Does The Site Visit Take?
The length of time for the site visit will depend on the size of your company’s operations.
“It could take 15 to 30 minutes,” he said. “Or maybe, it might take an hour. The walk around time depends on how big your facility is.”
What About Presenting Your Findings?
After the Risk Managers have examined all the data on your company and performed their brief site visit, they’ll meet with management to deliver their survey report.
“Our presentation won’t be lengthy, it’ll take approximately 30 minutes,” he said. “We’ll discuss the coverage you have now and what you need. We’ll present our findings in a little booklet that usually runs four or five pages.
“We’ll tell you what you have, what you should have and what it’ll cost you to obtain our services.”
Mr. Walter was asked to share some of the follow-up questions he’s received from clients in the past.
“Sometimes, prospective clients want to know who we’ve worked for,” he said. “And we’re always glad to share that with them.”
(Note: Click here for client reviews and videos.)
“Some prospects also want to know how long we’ve been doing this. We’re proud to say we’ve been helping to protect companies and find them savings for more than 40 years.”
Most Companies Have A Problem
Mr. Walter is clear about the reason most companies reach out to American Risk Managers.
“Obviously, most people who call us have a problem,” he said. “Or they’ve perceived that they have a problem.
“And usually, clients we sign on do have real problems or areas they’re feeling unsure about.”
Asked to elaborate, he provided an example.
“Well, they could think their agent is just not paying enough attention,” he said.
“A lot of times, when you have a long-term relationship with your agent — the agent is like anybody else — they’re not going to do any more work that they have to.
“Your agent may very well only look at your file when he prepares the invoice to you.”
He also said companies sometimes have claims that “have suddenly jumped out” at them.
Or they’ve been cancelled by their insurance company.
Some clients have received high insurance audit bills.
Or experienced huge increases in premiums.
“There’s just any number of things,” he noted.
(See Common Risk Management Issues here.)
Can You Do Anything About My Insurance Costs Going Up?
Yes. American Risk Managers has a track record of obtaining 25-35% savings for their clients. For companies without Risk Managers, those figures might seem surprising.
“Anytime you’re with an insurance company or an insurance agent, and you don’t bid out the account every three-to-four years, you can know this,” he said. “That price will go up. It’s not going to come down.
“Not unless you get a professional involved to bid out those policies. There has to be competition or they just won’t drop the cost.”
From Insecurity To Certainty
Mr. Walter said there are many instances where clients have had “a kind of a feeling of insecurity” in dealing with their insurance program.
“We take people from a feeling of insecurity — until they have a full range of understanding of their insurance program and how it works,” he said.
“And that’s a big thing. That’s what we’ve been doing for 40 years.
“There’s nothing magic to this. There’s a lot of hard work, but there’s nothing magic.
A Win-Win Situation
Mr. Walter emphasized that American Risk Managers’ Cost Benefit Survey does not cost companies anything — it’s a truly free service.
“If you look at it from that standpoint, it’s a win-win situation,” he said.
“You get an expert-eyed look at your insurance and risk programs. And if you don’t want to follow through, you don’t have to.
“But if you do decide to move ahead, you most likely have a reason. And it’s not going to cost you anything to find out.”
A Built-In Guarantee
American Risk Managers has always offered its clients an unbeatable guarantee.
“In our contract with you, we give you an assurance that if we don’t save you the amount of money we charge you in our fee, we have to adjust our fee downward,” he said.
“So you’re going to save more than our fee, or we’ll adjust our fee to the savings that you have.”
That’s A Lot Of Work For Free. Why?
Mr. Walter explained that FREE Cost Benefit Surveys often act as sales vehicles.
“To us, it’s an opportunity to explain to you why you need us,” he said.
“Or, in case we find out you don’t need us — if you don’t need Risk Management help — we’ll tell you that.
“But normally, it’s a way for us to explain to you what your problem is and the assistance we can offer.
“And when you finish that, if you want to buy – you buy.
“And if you don’t – you don’t.”
He said most companies, after examining their surveys, decide to sign up with our consulting services.
“We have enough people who make that decision to purchase, that we can do this,” he said. “We can offer this particular service for free.”
What’s The Dollar Value Of This FREE Survey?
Since every company and every insurance program is unique, so is every Cost Benefit Survey.
“We really can’t put a price on it,” he said. “They’re all different.
“But we encourage you to take advantage of this. And it’s only after you look at the survey, that you decide whether or not you want to buy.
“There is absolutely no cost involved or obligation on your part until you look at it and tell us, ‘Okay, let’s do it.’
“The clock doesn’t start until we sign the contract. Anything we do for you up until then is absolutely free — gratis.”
It’s A Rather Simple Thing
If you’re thinking about signing up for a free insurance and risk survey, Mr. Walter emphasized that the process is simple.
“The simpler you keep it, the better,” he said. “And people like the word ‘free.’ Everybody does.”
He noted that prospective clients can call (800) 548-0117 for more information on the free surveys or Risk Management Services.
“If you have any interest, either I, or someone else here at the office, will be glad to discuss this further with you,” he said.
Why Not Schedule YOUR Free Survey Today?
(Photo Credit: Artwork – Canva; Flag – Pexels)